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Building Quality Resumes
Micki - Employment Consultant
Resume help
Keep it concise, as prospective employers are busy. One page if possible, two if necessary. However keep it relevant to the position you are applying for. Make your experience stand out, don't be vague, be honest and use action verbs. Remember that your resume is the first impression so spell check, have someone else check for proper grammar, spelling and general appearance. Use appropriate paper, white orivory. If you need to copy make sure you have clean and clear copies. Remember to TARGET your resume for the position for which you are applying. Finally leave out any personal information i.e. height, weight and marital status.

Cover Letter
Address your cover letter to the person responsible for hiring. Be yourself, write, as you would speak. Be formal, get to the point; be positive, confident, polite and professional. Always type your cover letter unless it is requested specifically to attach a handwritten cover letter. Indicate that you are available; include phone number and email address if applicable. Remember to spell check and have someone else proofread. Always sign your cover letter and finally use appropriate paper.

Written by a former Career Centre Staff Member
The points I would be sure to add are:
Correct spelling and grammar (Canadian English)
Consistent formatting rules, and grammar (ie. not switching between present and past tense)
Simple and clean looking
Avoid overdoing it with unnecessary details
Use action words
Pay attention to current trends in resumes (don't be afraid to do some research - It'll pay off).
Don't lie
Take an inventory of your "transferable skills" Two jobs are rarely identical. This helps an employer see how you could fit into their organisation best, rather than assume that you have the required skills they want because your title was "---"
Don't use short forms acronyms etc. (every time an employer is left wondering what something means, it reflects poorly on your ability to communicate ideas)
Assume nothing
If you are responding to a job ad or posting; in your cover letter, let the employer know where and when you saw it, and then systematically address how you can satisfy the primary needs they expressed.
Include a cover letter that closes confidently and makes a stab at setting up an interview.

Sylvia Employment Consultant
Some thoughts:
Your resume is your first impression (particularly if it is being mailed/faxed vs. dropping it off in person) so take the time the make it impressive! It is your introduction to an employer...it needs to look appealing, so ask for feedback from employment counsellors and friends in the business you are targeting. If you don't put effort into it, employers will likely assume you won't put effort into the job they are considering hiring you for either. Take the time to check for typing errors, to use empowering words that describe your abilities. For example, "created menu items to utilize in-season produce, replenished buffet items as needed, rotated food items to prevent spoilage" ... State your objective clearly ... employers do not want to
guess at what you are applying for. Multiple objectives are ok if they are in the same field and compliment each other, i.e. ResidentCare/ Community Support, however if you are interested in applying for a cook position as well as office support, consider making up two resumes - each reflecting the skill sets that are major strengths in that job - i.e., for reception, consider computer skills, administration, customer
 
and Cover Letters
service and then list typical job duties under each area. For a cook position, consider the skill sets of cooking, event coordination and planning and kitchen management. Focus on detail ... many resumes are vague and do not help a potential employer to "see you" and what you're capable of. For example, rather than say "Trained staff", fill the sentence out by saying "trained kitchen staff of 10 on portion size for each dish and attractive plating presentation". It gives a completely different picture, doesn't it? Remember, employers love detail ... it helps them understand you better.

Remember, most employers glance at a resume and make a decision in several seconds as to whether or not to read further based on their first impression, so make it count! It's likely the only chance you'll get for that position.

Janet Employment Consultant
Quality Resumes and Cover Letters
My best advice on job applications is to make it easy for the employer to get a snapshot of you at your best. Employers are busy people, and reviewing cover letters and resumes takes time. Making a positive first impression is essential if you want to make it to the next step, which is face-to-face with the employer in an interview. Read the instructions on the job posting carefully, and follow them exactly. If a detailed job description is available, go over it carefully to ensure you have met the main qualifications. Many employers do a scoring process, giving points for each qualification stated on both the cover letter and the resume. The resume should be neat and organized, with lots of white space by the use of correct margin settings. One to two pages is long enough to state your relevant qualifications, and it is short enough to make an easy read. You should not put personal information such as age, social insurance number or health on a resume. Many clients ask how far back to go when listing work experience. It used to be appropriate to tell the employer your entire work history and education. Current resume protocol for most jobs is to go as far back as necessary to support your statement that you have the relevant experience. For each job on your Work Experience section, ask yourself if it is relevant and meaningful to the position. The same principle applies for the Education section. Try this for your very next job application, and that dream job may become your reality!

Still confused? Attend a Writing Cover Letters and Resumes Workshop at the Career Centre.