Workplace Training Program: Retail and Tourism

This new workplace training initiative directly addresses the current needs of businesses in the Retail and Food & Beverage sectors. At no cost to the employer, the Workplace Training Program (WTP), managed locally by Vancouver Island University, will provide staff training in: customer service excellence, effective communication, problem solving, professionalism and initiative, efficiency, product knowledge and sales (up-selling and cross-selling). This program was developed with the endorsement and input of sector associations and experts. To see if your employees qualify please contact: Nancy Hamilton: 250-746-3573, nancy.hamilton@viu.ca or Jo Acampora: 250-746-3572, jo.acampora@viu.ca.

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