Three members of our team at The Career Centre recently returned from a workshop led by Denise Bissonnette, one of North Americaâ€™s leading authors and trainers in the Employment and Training field.Â They returned bearing gifts for our resource library.Â A new favourite of mineÂ Â written by the presenter is 30 Ways to Shine As a New Employee: A Guide to Success in the Workplace.Â
Today Iâ€™d like to highlight for you one of Deniseâ€™s core beliefs:
Successful employees treat their employers as customers, not caretakers.
Hmm gets me wondering. What makes you return to your favourite coffee shop?Â For me it is the welcoming passionate atmosphere, efficient service, with a smile, a shared story or a laugh, and the opportunity to order just the kind of coffee I feel like on a specific day
I think the same is true for me as an employee.Â I have been at the Career Centre for six weeks.Â They donâ€™t owe me a job anymore than I owe my coffee shop my business.Â The coffee shop has earned the right to have me as a loyal customer and as an employee I must continually earn the right to work for my employer.Â Do I show up and do my job with passion; do I contribute to the welcoming atmosphere of The Career Centre? As I grow and learn am I making myself a valuable member of the team? Do I know what my employer expects of me each day and do I continually ask myself how can I exceed those expectations?
Of course good employers like The Career Centre, recent recipient of the 2008 Work Life B.C. Award (small business category), know that in order to keep good employees they must look at their own workers as their â€œinternal customersâ€ too.
Stay tuned to The Career Centre Blog for more tips on succeeding as a new employee.Â If you arenâ€™t one yetâ€¦you will be soon.Â By the way, today is a Personal Decaf Grande Canadiano kind of a dayâ€¦black no sugar!