#110 - 198 East Island Hwy, Parksville, BC V9P 2H3      Tel. 250.248.3205   Fax. 250.248.4154

WE ARE OPEN AND LOOKING FORWARD TO ASSISTING YOU WITH YOUR EMPLOYMENT NEEDS!

Although we have all COVID-19 safety measures in place, services remain by appointment only.
Please give us a call at 250.248.3205.

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Customer Service Representative

  • Full Time
  • Part Time
  • Parksville
Wage: Dependent on Experience
Hours per week: 20-40
Start date: ASAP

Website Bravenet Web Services Inc.

We have an immediate opening for a highly motivated, experienced, and talented person to become an integral part of our Customer Service team in our Parksville office. The ideal candidate must have related experience, a professional manner, and the ability to deal with a diverse group of people.

Duties:

  • Provide front line support to our customers over a web based support ticketing system and email, with minimal phone and live chat support
  • Investigate, troubleshoot our services, hosting and escalate as necessary
  • Quality Assurance Testing for our products and services
Experience & skills:
  • Minimum of 2 years of experience in a Customer Service environment
  • Some experience with HTML, PHP/MySQL, CSS, WordPress, MediaWiki, and Content Management Systems (CMS)
  • An understanding of Website Hosting, Domains, Email and SSL Certificates
  • Excellent communication skills, spelling, and grammar
Incentives / perks:
  • Competitive wages and paid vacation
  • Complete family health care benefits
  • Open-door policy for all staff to contribute opinions and ideas
  • Small fun team
  • Informal dress code and flexible hours
Additional Info:

Bravenet is an experienced web services company focusing on hosting, domains, a custom website builder and web tools. With our small team, we focus on delivering niche tools for website owners, and businesses around the world. Located in Parksville, Bravenet has been a mainstay in this beautiful town for over 20 years.

How to apply:

DO YOU HAVE WHAT IT TAKES? Join our team! Please email us your resume and cover letter to careers-2010@bravenet.com

Disclaimer: The Career Centre does not screen employers or endorse their products or services. Clients applying for any job postings advertised with the Career Centre are responsible for verifying the terms and conditions of employment including: wages, hours, length of employment and job description.

Career Centre

#110-198 East Island Hwy,
Parksville, BC V9P 2H3
Tel. 250.248.3205
Fax. 250.248.4154

Hours
Mon-Tues 8:30am-4:30pm
Wed 8:30am-6:30pm
Thurs-Fri 8:30am-4:30pm

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#110-198 East Island Hwy
Parksville, BC V9P 2H3
Tel. 250.248.3205
Opening Hours:
Mon-Fri: 8:30am-4:30pm