Website Bravenet Web Services Inc.
We have an immediate opening for a highly motivated, experienced, and talented person to become an integral part of our Customer Service team in our Parksville office. The ideal candidate must have related experience, a professional manner, and the ability to deal with a diverse group of people.
- Provide front line support to our customers over a web based support ticketing system and email, with minimal phone and live chat support
- Investigate, troubleshoot our services, hosting and escalate as necessary
- Quality Assurance Testing for our products and services
- Minimum of 2 years of experience in a Customer Service environment
- Some experience with HTML, PHP/MySQL, CSS, WordPress, MediaWiki, and Content Management Systems (CMS)
- An understanding of Website Hosting, Domains, Email and SSL Certificates
- Excellent communication skills, spelling, and grammar
- Competitive wages and paid vacation
- Complete family health care benefits
- Open-door policy for all staff to contribute opinions and ideas
- Small fun team
- Informal dress code and flexible hours
Bravenet is an experienced web services company focusing on hosting, domains, a custom website builder and web tools. With our small team, we focus on delivering niche tools for website owners, and businesses around the world. Located in Parksville, Bravenet has been a mainstay in this beautiful town for over 20 years.How to apply:
DO YOU HAVE WHAT IT TAKES? Join our team! Please email us your resume and cover letter to email@example.com