#110 - 198 East Island Hwy, Parksville, BC V9P 2H3      Tel. 250.248.3205   Fax. 250.248.4154

To access services, please call us at 250.248.3205 to book your appointment.

If you are looking for meaningful employment, check out our posting for a
Customized Employment Consultant

Employer Services Coordinator

  • Full Time
  • Parksville
  • This position has been filled
Wage: Dependent on Experience
Hours per week: 37.5
Start date: Until suitable candidate found

Website Career Centre

Are you someone who loves diversity in a job? One that connects you with the community and builds upon your excellent admin skills? We have a very dynamic role to fill here at the Career Centre. This important position will have you engaging with many local employers and collaborating with a very cool staff team!

We are the Career Centre – a WorkBC Centre that is proud to serve many job seekers and employers.

We offer good wages, excellent benefits and plenty of focused fun while contributing in a meaningful way to economic development and social prosperity for Parksville, Qualicum and the surrounding region.

Check out the job description below and learn how to apply!

Education required:
  • Bachelor degree in a related field; CCDP certification preferred.
  • Will consider equivalent combination of education, training and experience.
Experience & skills:
  • Minimum 2 to 3 years’ experience in employment counselling including case management and group facilitation.
  • Several years’ experience working with employers and clients.
  • Valid Class 5 driver’s license and access to insured personal vehicle.
  • Clear, recent Criminal Record Check
Incentives / perks:
  • Competitive wage; group benefit plan; RRSP contributions; health and wellness fund; professional development opportunities; 4 weeks paid vacation; team day activities; supportive and engaging work environment.
Additional Info:

Detailed Responsibilities:

Community/Employer Partnerships and Employer Services

  • Develop and maintain employer contacts and collaborate with them to address their staffing needs and to create employment opportunities for clients
  • Understand the various employment programs and services at the Career Centre and market these programs to the community and employers
  • Attend local business events as appropriate to develop and maintain strong connections with the employer community
  • Deliver presentations to the business organizations as requested
  • Organize Self-Employment orientation sessions and assess Self-Employment program applications
  • Liaise with staff and subcontractors regarding client participation in the Self-Employment program
  • Administer the Wage Subsidy (WS) Program for the main employment service contract:
  • Liaise with staff regarding client participation and awareness of the program
  • Liaise with local business community on the program and its requirements
  • Promote and administer paid work experiences through wage subsidies with employers
  • Provide orientations to clients accessing the program
  • Establish, coordinate and maintain a WS client list of registered eligible candidates
  • Assess employer WS applications, negotiate and prepare client-centered WS contracts and work experience plans, prepare rationales relevant to client action plans, and implement and  conduct on-site monitoring of contracts
  • Support clients throughout WS contract period in job related activities as necessary
  • Assess and verify WS claims and submit to finance staff
  • Utilize the integrated case management system (ICM) to capture client data and to document qualitative and quantitative outcomes
  • Collaborate with appropriate staff to develop an annual Community and Employer Partnership Plan and ensure there is active engagement.
  • Be the primary liaison with Job Creation Partnership (JCP)  and Project-based Labour Market Training (PBLMT) contract holders and support Case Managers to ensure smooth delivery of roles and responsibilities for JCP projects.
  • Create JCP financial agreements,  conduct JCP onsite monitors and assist in resolving client and employer issues
  • Support Case Managers to organize unpaid and paid work experience placements through other program deliveries at the Career Centre
  • Connect with employers and manage the Employer of the Month page on the website

Labour Market Research and Facilitation

  • Research labour market information through a variety of trustworthy sources and participate in relevant community and regional events  to remain up to date on the local labour market
  • Create weekly “hot sheets”, with the staff support as needed,  for use in the Hot Leads workshop
  • Deliver information and/or facilitate groups, sharing information on the labour market, community resources, government programs, job search techniques, career development, and issues related to unemployment and hiring
  • Develop an annual Community and Employer Partnership Plan and ensure there is active engagement
  • Deliver information and/or facilitate groups, sharing information on the labour market, community resources, government programs, job search techniques, career development, and issues related to unemployment and hiring
  • Plan, organize and deliver various workshops including but not limited to Wage Subsidy and Self Employment information sessions, Job Club/Hot Leads,  employer forums
  • Develop, maintain and update curriculum for workshops on an ongoing basis

Employment Counselling

  • Utilize various employment counselling techniques appropriate to the client’s goals, skills and needs to support clients in work experience and wage-subsidized employment programs.

Other Duties as Required.


Personal Suitability:

  • Effective interpersonal skills
  • Excellent organizational skills and the ability to work under pressure and meet deadlines
  • Able to handle confidential information with discretion and integrity
  • Ability to contribute as a team player and take initiative
  • Comfortable and change and learning
  • Aware of one's own capabilities and understands when to draw upon others' expertise


  • Interview/assessment skills, documentation and report writing skills, professional resume writing, vocational counselling, individualized goal-setting and planning skills, coordinating skills, monitoring, coaching, training and facilitation skills
  • Excellent case management documentation skills and good ability to prepare and maintain records
  • Effective oral and written communication skills
  • Strong administrative ability with advanced computer skills, including MS Word, Excel, PowerPoint, social media, internet navigation and research
  • Strong marketing and networking abilities
  • Capacity to research, analyze, organize and manage information


  • Provide excellent client service while following Ministry policies and procedures
  • Assist clients to develop employability and job search skills
  • Work effectively with a variety of client groups including specialized populations
  • Assess participants for program/session suitability as required
  • Experience with, or ability to learn and utilize, the Integrated Case Management (ICM) system, an advanced and complex data management system


  • Up-to-date knowledge of the local labour market across a variety of sectors and how to acquire and utilize labour market information
  • Knowledge of local community services, programs and partners
  • Comprehensive understanding of employment services
  • Understanding of barriers to employment, employment counselling techniques and the job loss cycle
  • Familiar with local wage and working conditions as well as BC Labour Laws and Employment Standards
  • Knowledge of relevant income supports (i.e. Employment Insurance, BC Employment Assistance)
  • Knowledge of the integrated case management system (ICM) would be an asset


How to apply:

Please apply via email with cover letter and resume to apply@careercentre.org

Address cover letter to:
Hiring Committee
CVIJOBS, Career Centre
#327-198 East Island Hwy
PO Box 1362
Parksville, BC  V9P 2H3

Competition will remain open until a suitable candidate is found.
Please note, only those short-listed will be contacted.
Thank you for your interest in employment with our organization.

Disclaimer: The Career Centre does not screen employers or endorse their products or services. Clients applying for any job postings advertised with the Career Centre are responsible for verifying the terms and conditions of employment including: wages, hours, length of employment and job description.

Career Centre

#110-198 East Island Hwy,
Parksville, BC V9P 2H3
Tel. 250.248.3205
Fax. 250.248.4154

Mon-Tues 8:30am-4:30pm
Wed 8:30am-6:30pm
Thurs-Fri 8:30am-4:30pm

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Career Centre logo

#110-198 East Island Hwy
Parksville, BC V9P 2H3
Tel. 250.248.3205
Opening Hours:
Mon-Fri: 8:30am-4:30pm