Tell us about your business/organization and what makes you stand out as an employer?
We are a pool and spa retail store that is a little different from the norm. Everything begins and ends with product quality and customer service, and our team has stood by us year after year. In general, our staff team has had the same members on it for quite some time, with almost all members on our team nearing the 5 year mark with us, and some have been with us even longer. This is a huge feat for a small retail business in a heavily service based industry. We tend to hire members of the community who are eager to learn more about sales and service and those that thrive on working collaboratively with each other. We offer a very competitive commission and have successfully supported our team members in developing valuable life skills that are worthwhile outside of the workplace, specifically; negotiation skills, sales training, and product knowledge. We allow our team members the opportunity to travel and take pride in offering generous bonuses for exceptional performance.
How many employees do you have?
We are a team of 7 consisting of 2 owners and 5 employees.
What do you look for in a new employee?
We are looking for exceptional customer service skills, problem solving abilities, a high amount of organizational skills, a positive attitude and a willingness to learn all aspects of the business; even if they are working in a specific role.
What advice would you give someone who wants to work for your organization?
We function as one organism and the secret to our success is communicating with each other often in an effort to offer the best customer experience possible. A small business like ours has faced many challenges due to COVID-19, with supply chain issues being at the forefront. All members of our team are required to work together to ensure customers are feeling supported, and to ensure that we are offering the best customer service at all times.
Do you anticipate hiring in the next 6 months? If so, for what types of positions?
We are in need of a qualified service technician right away, along with a customer service specialist with exceptional organizational and communication skills.
What is the best way for someone to apply if they are interested in working for your business?
Please submit your cover letter and resume to: firstname.lastname@example.org and we will contact you so we can meet in person keeping all COVID-19 guidelines in mind.