Tell us about your business/organization and what makes you stand out as an employer?
Our mission at True Key Hotels & Resorts at Sunrise Ridge Waterfront Resort is to exceed expectations. We achieve this by staying true to our core values of trust, reliability, unity, and evolution. We maintain the highest ethical standards and treat all colleagues with fairness and dignity. We continuously strive to improve our services, products, and processes to meet the evolving needs and expectations of our employees, guests and owners.
True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, referral bonuses, flexible hours, bonuses, health benefits, birthday and anniversary celebrations, on the job training and great opportunities for advancement.
How many employees do you have?
This varies throughout the year, but would be approximately 20 through the slower season, and would typically go up to about 40 during the peak season.
What do you look for in a new employee?
When selecting a new employee, essential qualities include a warm and welcoming attitude that fosters exceptional guest experiences, dependability and professionalism to uphold service standards and adaptability to thrive in a dynamic environment. Equally important are teamwork and a commitment to going above and beyond, ensuring seamless collaboration and outstanding hospitality.
What advice would you give someone who wants to work for your organization?
My advice would be to come in with a team-first mindset and a positive attitude. Be ready to work hard, enjoy what you do, and keep things professional. Show ambition, take pride in your role, and always focus on delivering excellent customer service, no matter your position. Being warm, friendly, and professional goes a long way here.
Do you anticipate hiring in the next 6 months? If so for what types of positions?
Yes, in Housekeeping and laundry.
What is the best way for someone to apply if they are interested in working for your organization?
There are two preferred ways to apply. Candidates are welcome to visit our office in person to drop off a résumé and meet our team face to face. Additionally, if positions are available, all current openings can be found and applied for through our website at www.truekey.ca/careers
